Privacy policy

Privacy Policy

At Knight Wears, protecting your privacy is one of our highest priorities. Whether you shop with us in Pakistan, the UAE, or any other location, we are committed to keeping your personal information secure and ensuring transparency in how it is collected, used, and shared.

This Privacy Policy explains:
* What information we collect.
* How we use and protect your data.
* Who may access your information (and why).
* Your rights regarding your personal data.

1. Information We Collect

When you create an account, place an order, or interact with our services, we may collect:

Personal Information: Your name, email, phone number, home/shipping/billing address, date of birth (for age verification).

Payment Information: Payment confirmation details (such as bank transfer proof, payment ID, or screenshots). We do not store your full card details. Secure payments are processed through trusted third-party providers.

Delivery Information: Your phone number and address may be shared with our trusted courier partners to ensure timely delivery.

Non-Personal Information: Browser type, device information, cookies, and IP addresses for analytics and to improve user experience.

2. Why We Collect Your Information

We may use your data for the following purposes:

Account Creation & Management – To set up, maintain, and personalize your Knight Wears account.

Order Fulfillment : To process, confirm, and deliver your orders.

Delivery Updates : To notify you by SMS, WhatsApp, or email about order status.

Customer Support : To respond to queries, complaints, or return requests.

Marketing & Promotions : To send you newsletters, promotions, and product updates (with your consent).

Contests & Campaigns : To notify you about promotional activities or giveaways.

Fraud Prevention & Legal Compliance : To verify identity, prevent fraud, and comply with local laws in Pakistan and the UAE.

Purchase Insights : To understand buying patterns and offer personalized recommendations.

We will retain your personal data only as long as necessary to provide services or as required by law.

3. Data Sharing & International Transfers

Your data may be shared with trusted service providers, such as payment processors, courier companies, and IT partners.

For customers in the UAE, some data may be securely transferred to our servers or partners outside the UAE (such as in Pakistan or the UK, depending on your order). We ensure such transfers comply with applicable privacy regulations.

Knight Wears will never sell or rent your personal data to third-party marketers.

4. Cookies & Tracking

We may use cookies and similar technologies to:

Improve website performance.

Remember your preferences.

Provide personalized offers.

You can disable cookies in your browser settings, but this may affect website functionality.

5. Security of Your Data

We take reasonable technical and organizational steps to safeguard your personal information against unauthorized access, misuse, or disclosure. While we strive to protect your data, please also take precautions such as keeping your login details private and avoiding unsecured networks when sharing sensitive information.

6. Your Rights

Depending on your location (Pakistan, UAE, or elsewhere), you may have the right to:

Access, correct, or update your personal data.

Request deletion of your data (subject to legal or contractual obligations).

Withdraw consent for marketing communications at any time.

Request details on how your data is processed and shared.

To exercise these rights, please contact us at:

📧 knightwear6@gmail.com

📞 +92 370-1422110 (Pakistan)

7. Updates to this Policy

We may update this Privacy Policy from time to time to reflect legal changes, business needs, or service updates. Any modifications will be posted on this page with the "Last Updated" date.